This Return & Refund Policy applies to purchases made through www.paxtradingonline.com. By placing an order on our website, you agree to the terms outlined below.
You may request a return within 30 days of delivery. The return window begins on the date your order is marked as delivered.
Returned items must be unused, in original condition, and with original packaging intact to be eligible for a return.
The following items are not eligible for return or refund:
Items that have been used, worn, opened, or altered
Items returned without prior authorization
Items marked as “Final Sale” or “Non-Returnable” on the product page
This does not affect any rights you may have under applicable consumer protection laws.
Please do not send items back without contacting us first.
To request a return, contact our customer support at:
Email: [email protected]
Approved returns will receive return instructions.
All approved returns must:
Be returned in original condition
Include all original packaging
Be securely packaged to avoid damage during transit
We reserve the right to refuse any return that does not meet these requirements.
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to the original payment method
Processing time is typically 5–10 business days, depending on your payment provider
Original shipping fees are non-refundable, unless the return is due to our error
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Upon verification, we will arrange a replacement or issue a refund at no additional cost.
We do not offer direct exchanges.
If eligible, you may return the item for a refund and place a new order.
To the fullest extent permitted by law, www.paxtradingonline.com shall not be liable for any indirect, incidental, or consequential damages arising from returned or refunded products.
Nothing in this Policy is intended to limit or exclude any rights you may have under applicable consumer protection laws in your jurisdiction.
If you have any questions regarding this Return & Refund Policy, please contact us at:
Email: [email protected]
